After browsing through the 23,000 alumni on Cross Campus, you find someone who you'd like to talk to. An informational interview is a great way to get first-hand insight into their experience. The challenge is knowing what to ask for and how to ask it.

Luckily, we’ve simplified the process into three easy steps:

The Invitation

With this platform, the invitation email template is already laid out for you! The structure below shows an effective and direct message that will help you get a reply. Try using this template with your regular emails as well—you'll be surprised by how quickly people respond and how thoroughly they read your email.

1. Them: Personalize your message to the recipient. They're potentially volunteering their time to help you. Mention how you found them and what drew you to their profile or network. Compliment their work, skills, or accomplishments. Avoid using "I," "me," or "my" in the opening sentence.
2. You: Be clear and concise about what you’re seeking—career advice, a practice interview, or advice about your degree. This shows that you’re serious about getting help and expect a response. Keep it brief; a sentence or two about your interest is enough.
3. Time Bound: Set a reasonable deadline (two weeks is recommended) for scheduling the meeting. This shows you value both the connection and the mentor's time. Use the platform to request and reschedule meeting times easily. Offer about three different times when you're available.

*Pro-tip: Avoid writing in one big paragraph. Break down your email into these three sections.

EXAMPLE:

Dear Zafar,

Your dedication to Yale students is remarkable.

I’m interested in learning more about my options as a Yale student.

Do you have 20-30 minutes next week to chat about your experience at Yale and in your career?

Sincerely, Juan

Best practices: General Information

• Prepare/write something about yourself
  • Especially what you enjoy (not academic or career-related)
  • Also, what type of wisdom or guidance you seek.
• Avoid job-search outreach
• When you do your Cross Campus profile, fill out:
  • A headshot (photo) of yourself
  • Your “Matching Quiz”
  • Extracurriculars
  • “What other Yalies should know about you”

Best practices:  Actions to Take

• Click on “Resources”
  • Read “Mentee/Mentor Orientation Guide”
• Ask to join Cross Campus Groups (to “see” other members)
• Apply for a mentor
• Go to “Find Other Yalies” regularly
  • While there, use the “Industry” and “Help” filters
  • Seek alums who differ from you
  • Slow response from an alum? Persist: find others
• Pose questions in “Discussion”
• Set “search alerts” (to flag newly-joined CC members)

Best practices: Starting/Sustaining Dialogues

• Be super-responsive — don’t delay
• Outline what you want from the dialogue...or that you’re not yet sure
• Establish expectations for how/when your chats will take place
• At the start, ask the alum to say something about themselves
• Identify and verbalize areas of potential common interest
• End each chat by scheduling the next one (and thanking the alum for whatever insights they’ve helped you with)
• Start each subsequent chat by thanking the alum for continuing to help